plumbing services heating services
Frequently Asked Questions

How do I know if I have a leaking toilet?
You can lose up to 100 gallons of water a day from a leaky toilet. Here’s how to test for a leak. Put 5-10 drops of food coloring in the top tank of your toilet and let it sit for 15 minutes without flushing. Check the toilet bowl. If any food coloring is in the bowl, you have a leak. back to top

How can I keep my drains from clogging?
Clogged drains can be costly. One of the best ways to prevent clogs is to pour hot vinegar down a drain followed by a pot of boiling water to help prevent the buildup of daily waste in the pipes. back to top

My toilet gurgles whenever I run water in the sink. What’s going on?
You have a partially clogged drain pipe that is preventing the water going down the sink from flowing freely. The gurgling that you hear is water from the clogged pipe backing up into the toilet. You should get your drain pipe cleaned before it becomes completely blocked and causes enough of a backup that the toilet overflows. back to top

Does Robert’s have a referral program?
We believe a satisfied customer is our best advertisement, so we offer referral discounts to all our customers. Provide us with the names and addresses of anyone you think would like to hear about Robert’s Plumbing and Heating and our excellent 24/7 service. If your referrals hire Robert’s, they will get 20% off their initial product or service call, up to $100 because you referred them. Not only does your referral get a discount, you’ll receive 20% off your next service from Robert’s, up to $100, whenever it is. back to top

What exactly is a low-flow faucet?
It is a faucet that controls the water flow rate either through flow restriction — narrowing the opening through which the water is discharged from the faucet — or flow regulation — adapting the width of the opening through which the water is discharged from the faucet based upon fluctuations in water pressure to maintain a constant flow rate. These faucets reduce water usage and energy costs by as much as 50%. back to top

How often should I have my furnace checked?
You should have it checked every year. Save money on repairs by purchasing a service contract (see below). back to top

What does your service contract cover?
Our heating system inspection contract provides an annual check-up for your heat system, same-day emergency service if you have no heat, and 20% OFF REPAIRS UP TO $125 and $150 off boiler replacement. back to top